Support tickets for your customers.
modules/Helpdesk/app/Enums/HelpdeskSupportLevel.php
. You can also update enums for ticket status (open, in progress, resolved) and ticket type (general questions, tech support, billing inquiry, bug report).
modules_statuses.json
Set Helpdesk to true
(enabled) or false
(disabled)
modules/Helpdesk/database/migrations
folder or publish migrations to your application’s migrations
folder.
resources/js/Modules/Helpdesk
folder where you can update them as you wish.
modules/Helpdesk/app/Traits/HasSupport.php
trait so you can use this line of code to assign desired support level to the user:
HelpdeskSupportLevel
enum, update the HasSupport
trait
accordingly to avoid bugs.